Refund policy
We want you to be happy with your Sukhaora purchase. If something isn't right, we're here to help.
Change of Mind Returns We accept change-of-mind returns within 30 days of delivery. To be eligible, the item must be:
- Unused and in its original condition
- In its original packaging
- Accompanied by proof of purchase
Customers are responsible for return shipping costs on change-of-mind returns.
Faulty, Damaged, or Incorrect Items If your item arrives faulty, damaged, or incorrect, please contact us and we'll work with you to find a suitable resolution in accordance with Australian Consumer Law.
Refund Options Depending on the situation, we offer refunds, exchanges, or store credit.
How to Start a Return To initiate a return, please contact us at sukhaora.store@gmail.com with your order details and reason for return. We'll guide you through the next steps.